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a member","become-a-member",{"privacyPolicy":371},{"textBlock":372},"\u003Ch1>Privacy Policy\u003C/h1>\u003Cp>\u003Cstrong>Last updated: \u003C/strong>28 September 2026\u003C/p>\u003Cp>This privacy policy explains how \u003Cstrong>Blue Light Escapes Ltd\u003C/strong> (“\u003Cstrong>Blue Light Escapes\u003C/strong>”, “\u003Cstrong>BLE\u003C/strong>”, “\u003Cstrong>we\u003C/strong>”, “\u003Cstrong>us\u003C/strong>”, “\u003Cstrong>our\u003C/strong>”) collects, uses, stores, and protects personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.\u003C/p>\u003Cp>This policy applies to:\u003C/p>\u003Cp>- Visitors (Not signed in)\u003Cbr />- Members\u003Cbr />- Hosts\u003Cbr />- Partners\u003C/p>\u003Ch2>1. Our contact details\u003C/h2>\u003Cp>\u003Cstrong>Name:\u003C/strong> Blue Light Escapes Ltd\u003C/p>\u003Cp>\u003Cstrong>Address:\u003C/strong> Fusion Hive, North Shore Road, Stockton-on-Tees, TS18 2NB\u003C/p>\u003Cp>\u003Cstrong>Email:\u003C/strong> \u003Ca href=\"mailto:hello@bluelightescapes.com\">hello@bluelightescapes.com\u003C/a>\u003C/p>\u003Cp>\u003Cstrong>Phone:\u003C/strong> 01642 262606\u003C/p>\u003Cp>We are the \u003Cstrong>data controller\u003C/strong> responsible for your personal data.\u003C/p>\u003Ch2>2. The type of personal information we collect\u003C/h2>\u003Cp>We collect and process the following categories of personal information, where relevant:\u003C/p>\u003Cp>\u003Cstrong>Visitors (Not signed in):\u003C/strong>\u003C/p>\u003Cp>- IP address\u003Cbr />- Device and browser information\u003Cbr />- Pages visited and interaction data\u003Cbr />- Cookie and analytics data\u003C/p>\u003Cp>\u003Cstrong>Members:\u003C/strong>\u003C/p>\u003Cp>- Name\u003Cbr />- Email address\u003Cbr />- Date of birth\u003Cbr />- Employment or eligibility information\u003Cbr />- Verification data (work email or ID)\u003Cbr />- Membership number\u003Cbr />- Login credentials\u003Cbr />- Payment and transaction data (processed via third-party providers)\u003Cbr />- Communication preferences and history\u003Cbr />- Platform usage data\u003C/p>\u003Cp>\u003Cstrong>Hosts:\u003C/strong>\u003C/p>\u003Cp>- Name and contact details\u003Cbr />- Business details\u003Cbr />- Escape/experience address and listing information\u003Cbr />- Verification and due diligence data (including ID checks via third parties)\u003Cbr />- Payment information\u003Cbr />- Communication preferences and history\u003C/p>\u003Cp>\u003Cstrong>Partners:\u003C/strong>\u003C/p>\u003Cp>- Name and business contact details\u003Cbr />- Contractual and billing information\u003Cbr />- Marketing and collaboration communications\u003C/p>\u003Cp>Personal information means any information that can be used to identify a living individual.\u003C/p>\u003Ch2>3. How we get your personal information and why we collect it\u003C/h2>\u003Cp>3.1 Information you provide directly\u003C/p>\u003Cp>Most of the personal information we process is provided directly by you when you:\u003C/p>\u003Cp>- Create an account\u003Cbr />- Apply and become a member\u003Cbr />- Apply and become a host and list an escape or experience\u003Cbr />- Partner with us\u003Cbr />- Contact us for support\u003Cbr />- Subscribe to communications\u003C/p>\u003Cp>3.2 Information we receive indirectly\u003C/p>\u003Cp>We may receive personal information indirectly from:\u003C/p>\u003Cp>- Verification providers (e.g. ID or eligibility checks)\u003Cbr />- Payment providers\u003Cbr />- Analytics and cookie providers\u003Cbr />- Technology and hosting partners\u003C/p>\u003Ch2>4. How we use your personal information\u003C/h2>\u003Cp>We use your personal information to:\u003C/p>\u003Cp>- Operate and manage the Blue Light Escapes platform\u003Cbr />- Verify eligibility and identity\u003Cbr />- Manage memberships, listings, and partnerships\u003Cbr />- Process payments and refunds\u003Cbr />- Facilitate bookings between members and hosts\u003Cbr />- Communicate with you about your account or services\u003Cbr />- Improve our platform and user experience\u003Cbr />- Prevent fraud and misuse\u003Cbr />- Comply with legal and regulatory obligations\u003Cbr />- Verify with purchasing organisations that individuals using an organisation code are eligible members of that organisation\u003C/p>\u003Ch2>5. Lawful bases for processing\u003C/h2>\u003Cp>Under UK GDPR, the lawful bases we rely on include:\u003C/p>\u003Cp>\u003Cstrong>Your consent:\u003C/strong> for marketing communications and non-essential cookies. You may withdraw consent at any time by contacting us or updating your preferences.\u003C/p>\u003Cp>\u003Cstrong>We have a contractual obligation: \u003C/strong>to process where necessary to provide membership, listings, or services.\u003C/p>\u003Cp>\u003Cstrong>We have a legal obligation: \u003C/strong>to retain or disclose information by law.\u003C/p>\u003Cp>\u003Cstrong>We have a legitimate interest: \u003C/strong>in operating the platform or service, improving services, preventing fraud, and ensuring security (balanced against your rights).\u003C/p>\u003Ch2>6. Sharing your personal information\u003C/h2>\u003Cp>We may share your personal information with:\u003C/p>\u003Cp>- Payment processors\u003Cbr />- Identity and verification providers\u003Cbr />- Hosting, analytics, and email service providers\u003Cbr />- Hosts (where necessary to facilitate bookings)\u003Cbr />- Professional advisers (legal, accounting, compliance)\u003Cbr />- Regulators or authorities where legally required\u003Cbr />- Purchasing organisations - where an individual has registered using an organisation code provided by a purchasing organisation, we may share limited verification information (such as name and registration status) with that organisation solely for the purpose of confirming eligibility, where a lawful basis exists and appropriate data sharing arrangements are in place.\u003C/p>\u003Cp>We \u003Cstrong>do not sell\u003C/strong> personal data.\u003C/p>\u003Ch2>7. How we store your personal information\u003C/h2>\u003Cp>Your personal information is securely stored using:\u003C/p>\u003Cp>- Encrypted databases\u003Cbr />- Access-controlled systems\u003Cbr />- Secure hosting environments\u003C/p>\u003Cp>\u003Cstrong>Retention\u003C/strong>\u003C/p>\u003Cp>We keep personal data only for as long as necessary:\u003C/p>\u003Cp>- Account and membership data: while active and for a reasonable period after closure\u003Cbr />- Financial records: as required by law\u003Cbr />- Marketing data: until you opt out\u003C/p>\u003Cp>Data is securely deleted or anonymised when no longer required.\u003C/p>\u003Ch2>8. Your data protection rights\u003C/h2>\u003Cp>Under data protection law, you have the right to:\u003C/p>\u003Cp>\u003Cstrong>Your right to access:\u003C/strong> request copies of your personal information\u003C/p>\u003Cp>\u003Cstrong>Your right to rectification:\u003C/strong> request correction of inaccurate or incomplete data\u003C/p>\u003Cp>\u003Cstrong>Your right to erasure: \u003C/strong>request deletion of personal data in certain circumstances\u003C/p>\u003Cp>\u003Cstrong>Your right to restriction of processing:\u003C/strong> request limited processing in certain circumstances\u003C/p>\u003Cp>\u003Cstrong>Your right to object to processing:\u003C/strong> object to processing in certain circumstances\u003C/p>\u003Cp>\u003Cstrong>Your right to data portability:\u003C/strong> request transfer of data to another organisation or to you\u003C/p>\u003Cp>You are not required to pay a fee to exercise your rights. We have one month to respond to valid requests. To exercise your rights, contact us at: hello@bluelightescapes.com\u003C/p>\u003Ch2>9. Cookies and tracking technologies\u003C/h2>\u003Cp>We use cookies and similar technologies to operate and improve our platform.\u003Cbr />For full details, please see our\u003Ca href=\"https://www.bluelightescapes.com/cookie-policy/\"> Cookie Policy\u003C/a>.\u003C/p>\u003Ch2>10. Marketing communications\u003C/h2>\u003Cp>We may send marketing emails to members, hosts and partners about:\u003C/p>\u003Cp>- Offers and discounts\u003Cbr />- Platform updates\u003Cbr />- Relevant travel and wellbeing content\u003C/p>\u003Cp>You can opt out at any time via:\u003C/p>\u003Cp>- The unsubscribe link in emails\u003Cbr />- Your account preferences\u003Cbr />- Contacting us directly\u003C/p>\u003Cp>Service-related emails (e.g. verification, payments, renewals) cannot be opted out of.\u003C/p>\u003Ch2>11. Data security\u003C/h2>\u003Cp>We implement appropriate technical and organisational measures to protect personal data, including:\u003C/p>\u003Cp>- Encryption\u003Cbr />- Access controls\u003Cbr />- Secure hosting environments\u003C/p>\u003Cp>No system is completely secure, but we take reasonable steps to protect your data.\u003C/p>\u003Ch2>12. Third-party links\u003C/h2>\u003Cp>Our platform contains links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.\u003C/p>\u003Ch2>13. International transfers\u003C/h2>\u003Cp>If personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.\u003C/p>\u003Ch2>14. How to complain\u003C/h2>\u003Cp>If you have concerns about how we use your personal information, please contact us first:\u003C/p>\u003Cp>\u003Cstrong>Address:\u003C/strong> Fusion Hive, North Shore Road, Stockton-on-Tees, TS18 2NB\u003C/p>\u003Cp>\u003Cstrong>Email: \u003C/strong>\u003Ca href=\"mailto:hello@bluelightescapes.com\">hello@bluelightescapes.com\u003C/a>\u003C/p>\u003Cp>\u003Cstrong>Phone:\u003C/strong> 01642 262606\u003C/p>\u003Cp>You also have the right to complain to the \u003Cstrong>Information Commissioner’s Office (ICO)\u003C/strong>:\u003C/p>\u003Cp>Information Commissioner’s Office\u003Cbr />Wycliffe House\u003Cbr />Water Lane\u003Cbr />Wilmslow\u003Cbr />Cheshire\u003Cbr />SK9 5AF\u003C/p>\u003Cp>Helpline: 0303 123 1113\u003C/p>\u003Cp>Website: \u003Ca href=\"www.ico.org.uk\">www.ico.org.uk\u003C/a>\u003C/p>\u003Ch2>15. Changes to this privacy policy\u003C/h2>\u003Cp>We may update this Privacy Policy from time to time. Material changes will be communicated via the platform or email where appropriate.\u003C/p>",{"termsAndConditions":374},{"textBlock":375},"\u003Ch1>Member Terms of Service\u003C/h1>\u003Cp>\u003Cstrong>Last updated: \u003C/strong>22 January 2026\u003C/p>\u003Ch2>1. Introduction\u003C/h2>\u003Cp>\u003Cstrong>1.1 \u003C/strong>These Terms of Service (“\u003Cstrong>Terms\u003C/strong>”) govern your membership of and access to the Blue Light Escapes platform (the “\u003Cstrong>Platform\u003C/strong>”).\u003C/p>\u003Cp>\u003Cstrong>1.2\u003C/strong> The Platform is operated by \u003Cstrong>Blue Light Escapes Ltd\u003C/strong> (“\u003Cstrong>BLE\u003C/strong>”, “\u003Cstrong>we\u003C/strong>”, “\u003Cstrong>us\u003C/strong>”, “\u003Cstrong>our\u003C/strong>”), registered and operating from Fusion Hive, North Shore Road, Stockton-on-Tees, TS18 2NB.\u003C/p>\u003Cp>\u003Cstrong>1.3\u003C/strong> By registering for membership (“\u003Cstrong>Member\u003C/strong>”, “\u003Cstrong>you\u003C/strong>”, “\u003Cstrong>your\u003C/strong>”), you confirm that you have read, understood, and agree to be bound by these Terms.\u003C/p>\u003Ch2>2. Membership eligibility\u003C/h2>\u003Cp>\u003Cstrong>2.1 \u003C/strong>Membership is available only to individuals who meet BLE’s eligibility criteria within the blue light and armed forces community.\u003C/p>\u003Cp>\u003Cstrong>2.2 \u003C/strong>Current eligible roles are published in our \u003Ca href=\"https://help.bluelightescapes.com/en/\">Help Centre\u003C/a> and may be updated from time to time.\u003C/p>\u003Cp>\u003Cstrong>2.3\u003C/strong> BLE reserves the right, at its discretion, to determine eligibility and to request evidence to verify eligibility.\u003C/p>\u003Cp>\u003Cstrong>2.4\u003C/strong> You must be \u003Cstrong>at least 18 years old\u003C/strong> to become a member.\u003C/p>\u003Ch2>3. Sign-up, verification & account creation\u003C/h2>\u003Cp>\u003Cstrong>3.1 \u003C/strong>To create an account, you must provide accurate and complete information, including:\u003C/p>\u003Cp>- First name and last name\u003Cbr />- Email address\u003Cbr />- Date of birth\u003Cbr />- Contact number\u003Cbr />- Password\u003C/p>\u003Cp>\u003Cstrong>3.2\u003C/strong> Membership eligibility must be verified either via:\u003C/p>\u003Cp>- A verified work email address, or\u003Cbr />- An accepted form of identification (as listed in the \u003Ca href=\"https://help.bluelightescapes.com/en/\">Help Centre\u003C/a>)\u003C/p>\u003Cp>\u003Cstrong>3.3\u003C/strong> Where ID is uploaded, we recommend redacting all information other than your name, employer, and date.\u003C/p>\u003Cp>\u003Cstrong>3.4\u003C/strong> We reserve the right to refuse, suspend, or terminate membership where eligibility criteria are not met or false information is provided.\u003C/p>\u003Ch2>4. Membership fees, payment & refunds\u003C/h2>\u003Cp>\u003Cstrong>4.1 \u003C/strong>The standard membership fee is \u003Cstrong>£19.99 for a two-year term\u003C/strong>, unless otherwise stated.\u003C/p>\u003Cp>\u003Cstrong>4.2\u003C/strong> Membership \u003Cstrong>does not automatically renew\u003C/strong>. Members must re-verify eligibility before or upon expiry.\u003C/p>\u003Cp>\u003Cstrong>4.3\u003C/strong> Introductory or promotional pricing may be offered at BLE’s discretion.\u003C/p>\u003Cp>\u003Cstrong>4.4\u003C/strong> Payments must be made using an accepted payment method displayed at checkout. All payments are processed in \u003Cstrong>GBP\u003C/strong> and include applicable taxes where required.\u003C/p>\u003Cp>\u003Cstrong>Right to cancel & refunds\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>4.5\u003C/strong> You have a right to cancel your membership within \u003Cstrong>14 days\u003C/strong> of payment.\u003C/p>\u003Cp>\u003Cstrong>4.6\u003C/strong> If you request cancellation within this period, your membership fee will be refunded to the original payment method within a reasonable time.\u003C/p>\u003Cp>\u003Cstrong>4.7\u003C/strong> After the 14-day cooling-off period, membership fees are \u003Cstrong>non-refundable\u003C/strong>.\u003C/p>\u003Ch2>5. Membership number\u003C/h2>\u003Cp>\u003Cstrong>5.1 \u003C/strong>Upon successful registration, you will be issued a unique membership number for identification and administrative purposes.\u003C/p>\u003Ch2>6. Account management & security\u003C/h2>\u003Cp>\u003Cstrong>6.1\u003C/strong> You are responsible for maintaining the confidentiality of your login details and for all activity on your account.\u003C/p>\u003Cp>\u003Cstrong>6.2\u003C/strong> You must:\u003C/p>\u003Cp>- Maintain accurate and up-to-date account information\u003Cbr />- Use only \u003Cstrong>one account per person\u003C/strong>\u003Cbr />- Notify us immediately of any unauthorised access\u003C/p>\u003Cp>\u003Cstrong>6.3\u003C/strong> You may update your personal information or delete your account via the “My Account” area.\u003C/p>\u003Cp>\u003Cstrong>6.4\u003C/strong> BLE reserves the right to require password changes where necessary for security reasons.\u003C/p>\u003Ch2>7. Use of membership & discounts\u003C/h2>\u003Cp>\u003Cstrong>7.1\u003C/strong> Membership is \u003Cstrong>personal\u003C/strong>, \u003Cstrong>non-transferable\u003C/strong>, and for individual use only.\u003C/p>\u003Cp>\u003Cstrong>7.2\u003C/strong> Membership provides access to exclusive travel, accommodation, and wellness offers provided by third-party hosts and partners.\u003C/p>\u003Cp>\u003Cstrong>7.3\u003C/strong> Discounts:\u003C/p>\u003Cp>- Are exclusive to BLE members\u003Cbr />- Must not be shared with non-members\u003Cbr />- Must not be used for commercial or resale purposes\u003C/p>\u003Cp>\u003Cstrong>7.4\u003C/strong> Abuse of discounts (including sharing codes, misrepresenting eligibility, or operating multiple accounts) may result in suspension or termination of membership \u003Cstrong>without refund\u003C/strong>.\u003C/p>\u003Cp>\u003Cstrong>7.5\u003C/strong> BLE is not responsible for hosts withdrawing or amending offers. Members must review individual listing or host terms before booking.\u003C/p>\u003Ch2>8. Suspension, termination & cancellation\u003C/h2>\u003Cp>\u003Cstrong>8.1 \u003C/strong>You may cancel your membership at any time by contacting BLE. No refunds are payable outside the cooling-off period.\u003C/p>\u003Cp>\u003Cstrong>8.2\u003C/strong> BLE may suspend or terminate your membership where:\u003C/p>\u003Cp>- These Terms are breached\u003Cbr />- Eligibility is no longer met\u003Cbr />- Fraud or misuse is suspected\u003C/p>\u003Cp>\u003Cstrong>8.3\u003C/strong> Where reasonably possible, we will attempt to contact you before termination. In serious cases, immediate suspension may occur.\u003C/p>\u003Cp>\u003Cstrong>8.4\u003C/strong> Upon termination, access to member benefits will cease immediately.\u003C/p>\u003Ch2>9. Renewal\u003C/h2>\u003Cp>\u003Cstrong>9.1\u003C/strong> Renewal reminders will be sent by email approximately \u003Cstrong>14 days before\u003C/strong> expiry.\u003C/p>\u003Cp>\u003Cstrong>9.2\u003C/strong> Continued membership requires re-verification of eligibility.\u003C/p>\u003Ch2>10. Booking an escape or experience\u003C/h2>\u003Cp>\u003Cstrong>10.1\u003C/strong> When booking accommodation or experiences, you enter into a \u003Cstrong>direct contract with the host\u003C/strong>, unless stated otherwise.\u003C/p>\u003Cp>\u003Cstrong>10.2\u003C/strong> BLE acts solely as a \u003Cstrong>facilitator\u003C/strong> and is not a party to booking contracts.\u003C/p>\u003Cp>\u003Cstrong>10.3\u003C/strong> Hosts are responsible for:\u003C/p>\u003Cp>- Accuracy of listings\u003Cbr />- Pricing\u003Cbr />- Discount\u003Cbr />- Availability\u003Cbr />- Compliance with applicable laws\u003C/p>\u003Ch2>11. Booking cancellations & refunds\u003C/h2>\u003Cp>\u003Cstrong>11.1 \u003C/strong>All booking cancellations and refunds are governed by the \u003Cstrong>host’s own terms and conditions\u003C/strong>.\u003C/p>\u003Cp>\u003Cstrong>11.2\u003C/strong> BLE is not liable for host cancellation decisions but may assist with communication where appropriate.\u003C/p>\u003Ch2>12. Platform use & conduct\u003C/h2>\u003Cp>\u003Cstrong>12.1\u003C/strong> You agree to use the Platform lawfully, respectfully, and in good faith.\u003C/p>\u003Cp>\u003Cstrong>12.2\u003C/strong> Prohibited activities include:\u003C/p>\u003Cp>- Fraud or deception\u003Cbr />- Data scraping or harvesting\u003Cbr />- Abuse of hosts or other members\u003Cbr />- Activity intended to harm BLE or the Platform\u003C/p>\u003Ch2>13. User content\u003C/h2>\u003Cp>\u003Cstrong>13.1 \u003C/strong>You grant BLE a non-exclusive, royalty-free licence to use content you submit (including reviews and messages) for operational and promotional purposes.\u003C/p>\u003Cp>\u003Cstrong>13.2\u003C/strong> You confirm that all content you submit is lawful, accurate, and does not infringe third-party rights.\u003C/p>\u003Ch2>14. Data protection & privacy\u003C/h2>\u003Cp>\u003Cstrong>14.1 \u003C/strong>BLE processes personal data in accordance with its \u003Ca href=\"https://www.bluelightescapes.com/privacy-policy/\">\u003Cstrong>Privacy Policy\u003C/strong>\u003C/a>, available on the Platform.\u003C/p>\u003Cp>\u003Cstrong>14.2\u003C/strong> Personal data is used for account management, service provision, and marketing where consent has been given.\u003C/p>\u003Cp>\u003Cstrong>14.3\u003C/strong> BLE implements reasonable technical and organisational measures to protect personal data.\u003C/p>\u003Ch2>15. Communications\u003C/h2>\u003Cp>\u003Cstrong>15.1 \u003C/strong>By becoming a member, you consent to receive:\u003C/p>\u003Cp>- Service-related emails (e.g. verification, payment, renewal)\u003Cbr />- Marketing communications (which you may opt out of at any time)\u003C/p>\u003Ch2>16. Disclaimers\u003C/h2>\u003Cp>\u003Cstrong>16.1\u003C/strong> The Platform is provided on an “as is” basis. BLE does not guarantee uninterrupted or error-free operation.\u003C/p>\u003Cp>\u003Cstrong>16.2\u003C/strong> BLE does not verify host licensing, insurance, or regulatory compliance. Responsibility rests solely with the host.\u003C/p>\u003Ch2>17. Limitation of liability\u003C/h2>\u003Cp>\u003Cstrong>17.1\u003C/strong> Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under law.\u003C/p>\u003Cp>\u003Cstrong>17.2\u003C/strong> Subject to clause 17.1, BLE’s total liability arising from your membership shall not exceed the amount paid by you to BLE in the \u003Cstrong>12 months preceding the claim\u003C/strong>.\u003C/p>\u003Ch2>18. Changes to these terms\u003C/h2>\u003Cp>\u003Cstrong>18.1\u003C/strong> BLE may amend these Terms from time to time.\u003C/p>\u003Cp>\u003Cstrong>18.2\u003C/strong> Material changes will be notified via email or the Platform. Continued use after changes take effect constitutes acceptance.\u003C/p>\u003Ch2>19. Governing law & jurisdiction\u003C/h2>\u003Cp>\u003Cstrong>19.1\u003C/strong> These Terms are governed by the laws of England and Wales.\u003C/p>\u003Cp>\u003Cstrong>19.2\u003C/strong> The courts of England and Wales shall have exclusive jurisdiction.\u003C/p>\u003Ch2>20. Contact us\u003C/h2>\u003Cp>\u003Cstrong>Email: \u003C/strong>\u003Ca href=\"mailto:hello@bluelightescapes.com\">hello@bluelightescapes.com\u003C/a>\u003C/p>\u003Cp>\u003Cstrong>Phone: \u003C/strong>01642 262606\u003C/p>\u003Cp>\u003Cstrong>Address: \u003C/strong>Fusion Hive, North Shore Road, Stockton-on-Tees, TS18 2NB\u003C/p>",{"membershipFee":377},9.99,1792855578736]